Position               : International Freight Customer Service Executive (M/F -1 Post)

Dynamite Logistics is a leading global logistics company specializing in international freight services.

We pride ourselves on our commitment to excellence and customer satisfaction.

Responsibilities:

v Act as a primary point of contact for international clients, addressing inquiries and providing assistance.

v Coordinate freight shipments, including booking, tracking, and tracing cargo.

v Ensure timely and accurate processing of import and export documentation.

v Liaise with shipping lines, airlines, and other logistics partners to arrange transportation.

v Communicate proactively with customers to update them on shipment status and resolve any issues.

v Provide exceptional customer service by responding promptly to inquiries and resolving complaints.

v Maintain accurate records of shipments, including documentation and correspondence.

v Collaborate with internal teams to optimize freight operations and meet customer requirements.

v  Stay updated on industry regulations and best practices to ensure compliance.

Requirements:

v Bachelor's degree or equivalent qualification.

v Previous experience in international freight forwarding or logistics customer service.

v Excellent communication and interpersonal skills.

v Strong organizational and multitasking abilities.

v Proficiency in MS Office and logistics software.

v Knowledge of international trade regulations and documentation.

v Ability to work effectively in a fast-paced, multicultural environment.

v Problem-solving skills and attention to detail.

v Fluency in English; additional languages are a plus.

v Willingness to work flexible hours to accommodate international time zones.

If you're equipped with these skills and eager to tackle this exciting opportunity, we want to hear from you! Submit your resume and a cover letter with the subject line "International Freight Customer Service Executive Application." to recruitment@efrgroupmm.com  by May07, 2024, for consideration. We provide a competitive salary, comprehensive benefits package, and avenues for professional growth and development.

Other Information:

Location          : Tharkayta Tsp, Yangon.

Office Hours    : 9:00 AM - 5:00 PM

Day Off            : Saturday, Sunday and Public Holliday

Note: Only shortlisted candidates will be contacted for an interview.