Position               : Customer Service Assistant (F -1 Post)

Are you interested in working as a Customer Service Assistant and becoming an integral part of our team? Join our team and unleash your creativity in a dynamic environment!

Requirement:

v Bachelor's degree holder under 35 years old.

v Understanding of the process of logistic solutions or shipping lines.

v Certificate or diploma in related field preferred.

v Minimum of 1 year of working experience in customer service.

v Proficiency in Microsoft Office suite.

v Strong Unicode typing skills.

v Excellent communication and cooperation abilities.

Job Description:

v Provide exceptional customer service to clients via phone, email, and in-person interactions.

v Understand and effectively communicate information regarding logistic solutions and shipping processes.

v Utilize Microsoft Office tools for data entry, documentation, and correspondence.

v Demonstrate efficient Unicode typing skills for accurate and timely responses.

v Collaborate with team members to resolve customer inquiries and issues promptly.

v Maintain professional and courteous communication with customers at all times.

v Ensure accurate recording and tracking of customer interactions and feedback.

v Continuously seek opportunities to improve customer satisfaction and service quality.

If you're equipped with these skills and eager to tackle this exciting opportunity, we want to hear from you! Submit your resume and a cover letter with the subject line "Customer Service Assistant Application. “to recruitment@efrgroupmm.com  by 07May, 2024, for consideration. We provide a competitive salary, comprehensive benefits package, and avenues for professional growth and development.

Other Information:

Location          : Tharkayta Tsp, Yangon.

Office Hours    : 9:00 AM - 5:00 PM

Day Off            : Saturday, Sunday and Public Holliday

Note: Only shortlisted candidates will be contacted for an interview.